Your use of the Company Service and Website and/or App is subject to the terms and conditions outlined in this Policy.
1. What personal data or information does the Company / Website / App collect from You?.
Company collects two types of information from You:
1.1. Personally- Identifiable Information - information that can be associated with identifying a specific person. When you engage in a transaction through the Company Service, including but not limited to filling forms, creating an account, sending feedback, or otherwise availing or participating in the Company Service (collectively, “Identification Activities”), we may ask you to provide certain information about yourself. If you elect to engage in an Identification Activity, you may be asked to provide us with certain personal information, including but not limited to, your: name, email address, postal address, username and password, telephone and/or fax number, date of birth, other household information about you and your family, such as gender or product use preferences and/or behaviours, health information, dental history, photographs or videos and/or any other information you might be required to provide to us, to process your transaction, provide treatment, send communications in relation to it to you, and populate forms for future transactions. When you register in and avail the Company Service, we may also ask you to provide us with additional information, such as credit card information. Some of the information we may ask you to provide in relation to any Identification Activity, may be identified as mandatory or voluntary. If you fail to provide any mandatory information for an Identification Activity, you will not be permitted to engage in that Identification Activity with the Company Service. Some Personal Data processed may be considered sensitive, including Personal Data concerning your health. We process this information only to the extent necessary to carry out its obligations to your licensed dental care provider and you, and to provide your licensed dental provider and you with our goods and services.
1.2. Non-Personally Identifiable Information - information that cannot identify a specific person. This type of information may include things like the type of browser you are using, your Internet Protocol (“IP”) address, mobile carrier information, mobile device information, information collected through cookies, web beacons, pixel tags and other tracking technologies, or general and/or aggregated location data that does not constitute Personally Identifiable Information.
We, and/or our authorized third-party service providers, may automatically collect this information when you visit or use the Company Service using electronic tools like cookies and web beacons or pixel tags, advertising ID or similar identifier, information about your device’s operating system and information about the way you use the website and/or App.
We may use Non-Personally Identifiable Information to troubleshoot, administer the Company Service, to analyse trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized third-party service providers to measure the overall effectiveness/efficiency of our products and services that helps us personalise and continuously improve your experience at the Website and/or App.
2: Public Content.
The information that you knowingly provide and/or share through the Company Service is intended for public consumption or on public forum, which includes but not limited to, your reviews, tips, check-ins, comments, likes, bookmarks, friends, lists, compliments, and account profile. We may display this information through the Company Service, share it with businesses, and further distribute it to a wider audience through third party sites and services. It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You share or upload on the public platform through the Company Service, including any text, data, information, images, photographs, video or any other information which you may upload, transmit or store through the Company Service. However, We reserve the right to use/reproduce any content uploaded by You on the public platform and You agree to grant royalty free, irrevocably, unconditionally, perpetually and worldwide right to Us to use the content for reasonable business purpose.
When you sign up for an account or use certain features of the Company Service, you consent to receive messages from other users of the Company Service, businesses, and the Company itself. We may also use your information to contact you through about and/or to promote and market our own goods and services that may be of interest to you. With your consent, we may also use your information to contact you through text and voice messages about and/or to promote and market these goods and services.
If you exchange messages with others through the Company Service, we may store that information to process and deliver them, to allow you to manage them, and we may further review and disclose them in connection with investigations related to the operation and use of the Company Service. We may not deliver messages that we believe are objectionable, such as spam messages or requests to exchange reviews for compensation. We may also store information that you provide through communications to us, including from phone calls, whatsapp messages, letters, emails and other electronic messages, or in person. If you are a representative of a business listed on the Company Service, we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business.
4: Release of Personally Identifiable Information.
5: Release of Non-Personally Identifiable Information.
We may disclose or share Non-Personally Identifiable Information with third party service providers and the public. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) or use third party service providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our users to administer the Company Service. We may also publish this aggregated information for promotional purposes. We may use third party service providers to serve ads when you participate in the Company Service. These companies may use Non-Personally Identifiable Information about your visits and use of the Company Service, and visits to other websites or locations to provide, through the use of network tags, advertisements about goods and services that may be of interest to you.
6: Choices on Collection/Use of Information.
7. Social Media
If you are a user of Facebook, Twitter, Instagram or any other social media sites with public account settings and you comment or review we will be able to pull your reviews of our products from the social media sites and post them on our Website and/or App. This is so that we can share your opinions about our products with the visitors of our Website and/or App. Before being posted on our Website and/or App, your comments will be reviewed by us.
By posting or otherwise making available any content about your toothsi experience on a public social media platform, and responding “yes” if we ask for your permission to re-post content on our owned channels, such as Facebook, Pinterest, YouTube, Twitter, Instagram, and others, you represent and warrant that you are eighteen (18) years of age or older and that you agree to the terms and conditions listed on our page on the Website and/or App.
8. Data Tracking
To facilitate and customize your experience with the Company Service, we may store cookies on your computer or other similar device through which you access the Company Service. By using the Company Service, you agree and consent to the Company to place cookies on your Computer or mobile or any other device which you may use to access the Company Service.
Please note that we only collect your Personally Identifiable Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Personally Identifiable Information to any third party or otherwise trade on it.
9. Privacy Settings
As a user, you may have limited access to privacy settings. These settings help hide information you might want to share with other users and/or the public. It is up to you to select the appropriate privacy settings. If you don’t agree with the available privacy settings, please stop using the Company Service.
10. Trademark, copyright and Restrictions
The Website and/or App and the Company Service is controlled and operated by the Company. All material on the Website and/or App, including but not limited to logo, images, illustrations, and video clips (“ Proprietary Material”), are protected by copyrights, trademarks, and other intellectual property rights. You must not copy, reproduce, republish, upload, post, transmit or distribute such Proprietary Material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Any use of the Proprietary Material for any purpose is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.
11. Children’s Privacy
At toothsi, we do not intend to collect any information from children under the age of eighteen (18), unless the information is collected from a parent or guardian. While we cannot stop a child from accessing the Website and/or App, we do not collect any Personal Information without making it clear that the person providing the information must be at least 18 years old. If you are a parent or guardian and believe your child under 18 has provided us Personal Information which you would like to review or request be deleted, or you have questions about our Sites collecting information from children, please contact us at [email protected].
12. Your Rights
If you have rights concerning access, disclosure, amendment, or deletion (as determined by applicable law), you may contact us at the address or email listed below.
13. Customer Service